PROVIDING AID TO INDIVIDUAL IN CRISIS SITUATION (AICS)

Who may avail of the service:

Individuals/families in crisis and experiencing difficulty in coping with basic needs and/or health needs caused by underlying circumstances

Requirements:

Referral/Certification from Punong Barangay/school/organization

Fees/Charge:

None

Schedule of Service Availability:

Monday to Friday 8:00am to 12:00 noon & 1:00pm to 5:00pm

Duration:

1 hour 58 minutes

SERVICES

BUSINESS PERMIT

HOW TO AVAIL OF THE SERVICE

STEPS	APPLICANT/LIENT	SERVICE PROVIDER	DURATION	PERSON/S IN-CHARGE	LOCATION
1	Sign logbook and indicate purpose	Establish rapport	3 mins.	Ma. Concepcion G. Ravelo- MSWDO Marisa D. Ucol-Social Welfare Officer II Jackie Lou D. Garcia-Social Welfare Officer I Lea C. Malumay-Social Welfare Officer I	Municipal Social Welfare and Development Office
2	Submit letter/ referral/certification	Review referral/lletter and certification	10 mins.	Ma. Concepcion G. Ravelo- MSWDO Marisa D. Ucol-Social Welfare Officer II Jackie Lou D. Garcia-Social Welfare Officer I Lea C. Malumay-Social Welfare Officer I	Municipal Social Welfare and Development Office
		Intake interview	30 mins.	Ma. Concepcion G. Ravelo- MSWDO Marisa D. Ucol-Social Welfare Officer II Jackie Lou D. Garcia-Social Welfare Officer I Lea C. Malumay-Social Welfare Officer I	Municipal Social Welfare and Development Office
		Prepare SCSR	1 hr.	Ma. Concepcion G. Ravelo- MSWDO Marisa D. Ucol-Social Welfare Officer II Jackie Lou D. Garcia-Social Welfare Officer I Lea C. Malumay-Social Welfare Officer I	Municipal Social Welfare and Development Office
		Prepare voucher	5 mins.	Ma. Concepcion G. Ravelo- MSWDO Marisa D. Ucol-Social Welfare Officer II Jackie Lou D. Garcia-Social Welfare Officer I Lea C. Malumay-Social Welfare Officer I	Municipal Social Welfare and Development Office
		Orient/clarification re assistance	5 mins.	Ma. Concepcion G. Ravelo- MSWDO Marisa D. Ucol-Social Welfare Officer II Jackie Lou D. Garcia-Social Welfare Officer I Lea C. Malumay-Social Welfare Officer I	Municipal Social Welfare and Development Office
3	Receive aid and sign in the acknowledgment receipt	Release aid	5 mins.	Ma. Concepcion G. Ravelo- MSWDO Marisa D. Ucol-Social Welfare Officer II Jackie Lou D. Garcia-Social Welfare Officer I Lea C. Malumay-Social Welfare Officer I	Municipal Social Welfare and Development Office
		END OF TRANSACTION